A Special Interest In The Intractable

 

After twenty years in management and twenty years practicing organization development, I came to this:

• An interest in those intractable, persistent situations where patterns of organizational behavior and performance had repeated themselves (like the Ground Hog Day movie, some have said). 

• A believe that, in the manner of the Murray Gell-Mann quote above, the key to changing these situations is to bring into view the strong interactions and the entanglements among the pieces and aspects of the organizational system under review so that:

·         all can see how it is the system keeps performing the way it does

·         all can see what they are doing to keep the system performing the way it does

·         all can make the individual and collective changes needed to have the system perform in the way needed.